Over the years, we have had the opportunity to treat countless patients from all walks of life and with a varied history regarding their oral health. The privilege of these experiences and the collective values of our dedicated doctors and staff have fostered a core set of beliefs that we know result in you and your loved one's very best treatment. We invite you to learn about some of these beliefs below and experience them yourself in person.
WE BELIEVE THAT OUR RESPONSIBILTY IN CARING FOR YOU BEGINS WITH THAT FIRST PHONE CALL.....whether you are new to the greater Rochester area or simply seeking a fresh start when it comes to your dental health, it usually starts with a phone call. We realize that, for some, this can be a difficult first step to take. You may have enjoyed a trusted relationship with a previous dentist and harbor anxiety about placing your trust in the hands of another, or have lived with the disappointment and discomfort of past dental treatments and have become frustrated, discouraged, or even fearful to revisit the dentist. Or you may simply not have taken the time to get in for a routine cleaning and exam for too long. Regardless of your circumstance, our knowledgeable and experienced new patient coordinators will take the time to listen to your needs, address any questions and concerns you may have, and help to work within the confines of your schedule to arrange your first visit.
WE BELIEVE IN LISTENING FIRST.....In every medical field, doctors make note of a patient's "chief complaint", that driving, primary concern or complaint that motivated them to make an appointment. That may simply be the need for a dental cleaning and check-up. However, when it comes to the dentist, anxiety over past treatment, anticipated treatment or insecurity about one's appearance or condition often makes it difficult for patients to effectively communicate their "chief complaint." Occasionally this complaint involves multiple concerns, which can feel overwhelming. At Elmwood Dental Group, we know that addressing OUR idea of your needs without first understanding YOUR past experiences, hopes and goals does not lead to the comprehensive care you deserve. We often find ourselves asking patients "If you were to leave our office today having completed your dental treatment, what things must we have accomplished for you to be leaving 100% satisfied".....and we listen.
WE BELIEVE IN SIMPLE, PRACTICAL SOLUTIONS AND PREDICTABLE RESULTS.....After carefully listening to your experiences, hopes, and goals, we conduct thorough exams to offer you the latest options available to meet and exceed your expectations of treatment. At Elmwood Dental Group, a critical aspect of determining your treatment options includes what we refer to as prognosis; that is the likelihood of longevity attached to each treatment option you are provided. It is as important to us as it is to you that the dentistry we provide is both comfortable and lasting. By thoughtfully reviewing options available to you and taking into consideration the long term prognosis of each option, we are able to not only provide you the beautiful smile you always wanted, but to empower you with the confidence that it is yours to keep!
WE BELIEVE IN GROWING OUR OFFICE ONE TRUSTED REFERRAL AT A TIME.....When it comes to office growth, we believe in the age-old principle "word of mouth". One of our city's finest traits is the bond we share within this community. By treating people as family and by providing comfortable, compassionate, and excellent dental care, we have become a trusted partner in that community. At Elmwood Dental Group, we understand and respect the power of that responsibility and treat each and every person in our dental family with the same compassionate, thoughtful care we would our own. We ask our many satisfied and valued patients to help us remain Rochester's first choice in dental care and "share a smile" by referring family, friends and co-workers to our practice. There is no greater compliment we receive than a trusted referral from one of our valued patients.
WE BELIEVE THAT AFTER ONE VISIT TO OUR OFFICE, YOU WILL UNDERSTAND THE EDG DIFFERENCE.....a warm, friendly, and inviting family atmosphere offering the comfort and convenience of modern technology, a staff dedicated to meeting your needs and trend-setting dental techniques. All this from a team of doctors single mindedly determined to provide the finest dental treatment available anywhere.